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Victim Focus Assistant - Swansea

Advice, Community, Crime
Job Role
£18,000 Per Annum
Full Time
Contract Type:
Maternity Cover
Closing Date:

Victim Focus Assistant

Victim Support is looking for a full time Victim Focus Assistant to provide direct support to victims of crime across South Wales to cover a 12 month maternity post.

  • County/Borough Swansea
  • Office location Cockett Police Station
  • Full time/Part time Full time
  • Hours per week 37.5
  • Basic Salary £18,000 per annum
  • Allowances Travel expenses
  • Contract type Fixed Term
  • DBS required? No
  • Police vetting required? Yes
  • Closing Date  22/01/2018
  • Ref No  1030

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The purpose of this role is to provide administrative support to the South Wales Victim Focus Service, with the aim of helping people cope and recover from the effects of crime. 

South Wales Victim Focus serves diverse communities, many of whom experience a range of barriers that may impact on their ability to cope and recover from what they have experienced. These can include financial distress; social isolation; reduced mobility; mental and physical health issues; substance use and lack of opportunity. South Wales Victim Focus aims to identify what matters to service users and empower them to take control of their journey.

The post holder will work within a team of staff and volunteers, supporting them to deliver a needs led and outcome focused service to victims of crime. They will ensure up to date and accurate recording of all case information relating to victims and allocate daily case work amongst the team.  They will provide assistance in the monitoring and recording of reports and this will involve analysis of information in several forms i.e. databases and or spreadsheets.

The ideal candidate will have a can do attitude and be ready to use their initiative to support a busy and evolving service in their vision to help victims cope and recover from their experiences.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.