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Relief Support Workers

Advice, Health, Medical, Social Welfare
Job Role
Support Worker
£18,589 to £19,164 Pro-Rata
Zero Hours contract
Contract Type:
Part time
Closing Date:

Relief Support Workers Ref: 01120

  • Based in Cardiff
  • Various hours and shift patterns to provide relief cover
  • Salary: £18,589 – £19,164 FTE (£9.93 – £10.24 per hour)
  • Zero hours contract

Who are we?

We provide high quality housing related support and substance misuse treatment services for vulnerable people 16+, adults and families across South Wales to prevent homelessness and improve people’s lives. Through our volunteering, education, employment and training opportunities we aim to raise aspirations and support people to lead independent and positive lives. Service users are at the heart of everything we do and we work a co-production model involving people in all aspects of the business.

The Role

We have an opportunity to join us in delivering housing related support to people in their homes or temporary accommodation throughout Cardiff. Our Pobl teams provide support to people to develop the key skills needed to prevent homelessness, improve financial capability and to develop the skills to settle in the community and achieve positive progression. As part of our relief support team, you can work days, evenings, weekends or nights, giving you the freedom and flexibility to arrange work around your life, throughout various projects in the area.

The role will be varied and involve providing housing related support to vulnerable people in their homes or temporary accommodation to prevent homelessness and develop skills needed to maintain their tenancies, change negative behaviour, maintain their health and wellbeing, progress to independent living and make appropriate choices.

Our support team work to encourage the people we support to deal with issues that may threaten their homes including improving budgeting skills, addressing debts, maximising income through appropriate benefits or entering employment, life skills and household management, accessing support with alcohol or substance misuse, mental and physical health and wellbeing and anti-social behaviour.

What skills and experience do I need?

To be a great Support Worker, you don’t always need previous experience or qualifications. A good understanding of housing related support and welfare benefits or awareness of issues faced by people at risk of homelessness would be extremely useful in the role. What you do need is positivity, energy, enthusiasm, integrity. You need to treat people with dignity and respect and have the ability to engage people in solutions focused support to be better equipped to manage their homes independently.

You need to be reliable because people are depending on you. To succeed in this role, you will be a great communicator, both verbally and in writing and have basic IT and numerical skills. For this post, you’ll require an Enhanced DBS check, for which we’ll pay.

What’s in it for me?

Being a relief Support Worker, you will be able to gain real hands on experience in a variety of projects and develop your skills to enable you to progress and achieve your career goals.

You will be joining a progressive business with ambitious plans for the future, but with the employee and people we support at the forefront of everything we do. You’ll have the support of Pobl and the opportunity to undertake further training and development. You will be eligible to take advantage of an impressive range of employee benefits, and work culture second to none.

For further information and an application pack, please visit the careers page of our website:

Closing date for receipt of applications: 10th March 2018

If this sounds like the challenge you are looking for then download the Application Form and send to the HR Team at: quoting the reference number.