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Claims Process Support Officer

Charity, Charity & Volunteering Support
Job Role
£21,962 to £23,398 Per Annum
Full Time
Cardiff or Rhyl
Contract Type:
Closing Date:

Claims Process Support Officer

Responsible to: Head of IB Grant & Verification

Salary: WCVA Grade B: £21,962 increasing to £23,398 per annum following successful completion of a six- month probationary period.

Base: Cardiff Bay or Rhyl

Annual leave: 25 days plus bank holidays plus five discretionary days

Travel: Use of public transport is preferred; when this is not convenient staff may use their own vehicles or use the car rental system. Mileage rates are paid in accordance with recommended Inland Revenue rates.

Hours: 35 hours per week. A flexi time scheme is in operation and time off in lieu is permissible for any work required to be undertaken outside the normal hours.

Superannuation: The post will attract a maximum contribution of 9% of annual salary to an approved pension scheme.

Language skills: Welsh Language is desirable but not essential to the post.

Aim of the Post

The position will work to pro-actively work as part of a team to undertake duties which contribute to the delivery of the compliance and verifications function within the Intermediate Body function (IB) of WCVA to help ensure the delivery of agreed service performance levels and targets in accordance with the criteria agreed with Welsh European Funding Office and WCVA Board and Senior Management Team.

Closing date: 23rd July 2018

For further information and to download an application pack go to: or call 029 2043 1741 or email:

Job Description

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Applications submitted in the medium of Welsh are welcomed and will not be treated less favourably than an application submitted in English.